About Us
Preferred Pellet Services was started in 2006 by Glenn Sartori. He was the owner and only employee when the company started. He ran the business out of his home and managed everything himself. He was able to establish a large customer base because of his quality work and great customer service. The company has grown tremendously since 2006. Preferred Pellet Services now has an expanded customer base, employees and a service center to accommodate all of their customers. 

We provide quality pellet stove services on most brands of pellet stoves. We will work on any stove, even if it wasn't purchased from us. We pride ourselves on our excellent customer service and want to make sure that our customers are always satisfied with our services.

We are members of the Hearth, Patio and Barbecue Association and the National Fireplace Institute. We are licensed in the state of CT and fully insured.

CT Contractors License #- HIC-0615202

NFI Certification #- 156501
Maintenance - Repair - Parts
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