Preferred Pellet Services, Plumbing, Heating, Cooling & Electrical, Middlebury, CT 06762

Our Services

Cleaning

A cleaning includes the firebox, combustion blower, convection blower, ash traps, vent pipes and a general overall inspection to make sure your stove is running safely and efficiently .

Service

If your stove is not running properly or not running at all we will come out and repair it.To come out to your house and diagnose the stove there is a service call fee of $150. This price covers the cost of us to arrive at your home and any work we will perform during the first hour. After the first hour it will be an additional $60 per hour, in 15 minute increments.

We do not guarantee that we will have the parts needed at the time of the first service call. We stock common parts which are needed for common problems, but we cannot afford to stock every part for every stove. For this reason, repair work often requires a return trip.

Inspection

If you haven't used your stove in a few years or are thinking of purchasing a used one, we will come out and do a safety inspection. We will let you know if it is safe to use and make recommendations for necessary repairs.

Install

Whether it’s a new or used stove, our trained technicians can install it for you. We will even pick the stove up from the store where you purchased it and deliver it right to your house.

*If you have a scheduled appointment that is confirmed and you do not show up for the appointment, there will be an extra $25 charge for us to come out again.